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Frequently asked questions
Specs, shipping, warranty, and compatibility.
What's the resolution and refresh rate?
The M² Vision runs at 5120×2160 (5K2K) at 120 Hz. That's more pixels than two 27" QHD monitors combined, with refresh fast enough for smooth scrolling, video timeline scrubbing, and high-FPS gaming.
Is the panel LG IPS?
Yes — a genuine LG IPS panel. We chose IPS for the color accuracy and viewing angles that matter to creators and professionals. Every unit is hand-inspected before it ships.
What is the Zero Bright-Dot Guarantee?
If your M² Vision ships with even a single bright (stuck-on) pixel, we replace it. Most monitor manufacturers tolerate 1–3 bright dots as "normal." We don't.
Which ports does it have?
Two HDMI 2.1, one DisplayPort 1.4, one USB-C with power delivery, one USB-B upstream for the built-in hub, two USB-A downstream, and a 3.5mm audio out.
Does it work with Mac, Windows, and Linux?
Yes. The M² Vision is plug-and-play on macOS, Windows, and major Linux distributions. For 5K2K at 120 Hz, use DisplayPort 1.4 or USB-C with DisplayPort Alt Mode.
What's included in the box?
The M² Vision monitor, aluminum stand (tool-free assembly), HDMI 2.1 cable, DisplayPort 1.4 cable, USB-C cable, power adapter, and quick-start guide.
Is it VESA mount compatible?
Yes — 100×100mm VESA mount compatible. You can swap the included aluminum stand for any standard VESA arm.
Shipping and delivery
Free U.S. ground shipping on every M² Vision. Orders ship within 1–2 business days from our U.S. fulfillment center. You'll get a tracking number by email the moment it leaves the warehouse.
Returns and exchanges
30-day returns from the delivery date. Product must be in original packaging. Customer covers return shipping. We refund the purchase price to your original payment method within 5 business days of receiving the return.
Warranty
1-year limited warranty against manufacturing defects, plus the Zero Bright-Dot Guarantee at delivery. The warranty covers parts and labor for the original purchaser. Email us with your order number to start a claim.